ClearSpeed
The economics of real-time risk triage

ROI and impact

The economics of real-time risk triage

Facts can be manufactured. Patterns can be gamed. The challenge is knowing what to trust at the moment a decision has to be made. That's where the cost equation shifts.


Without real-time triage, too many cases get treated like they need the same level of scrutiny, slowing decisions and driving up cost. Real-time triage changes that. Effort goes to the decisions that need it, the genuine majority moves faster, and the cost of getting trust decisions right starts to fall.

30X
ROI in year one
Avg. across all clients
50%
Reduction in average claims handling time
Avg. across all clients
59%
Increase in immediate settlements
Allianz UK

Net result? Faster decisions, lower cost, and a smoother experience

People
Clear the genuine majority faster

Clear the genuine majority faster

The cost of friction on genuine people doesn't show up in fraud reports. It shows up in renewals, referrals, and retention. Getting the genuine majority through faster changes what the process costs and what people think of you when it's over.
  • Faster payment and settlement for low-risk claims
  • Less friction for participants throughout the process
  • Stronger retention tied to a better experience
  • Consistent experience regardless of channel or geography
Process
Fewer cases go further than they need to

Fewer cases go further than they need to

Your people spend time on investigations that lead nowhere. That time has a cost. Better triage changes what enters the review pipeline, focuses teams on situations worth their time, and stops low-value work from stacking up.
  • Faster triage at intake and first contact
  • Fewer cases routed into deeper review without cause
  • More focused reviews on cases that warrant closer attention
  • Reduced administrative burden across the workflow
Value
Lower the cost of getting it right

Lower the cost of getting it right

Every case that goes further than it needs to has a price, and at scale that compounds quickly. When the workload matches the actual risk, the savings do too.
  • Reduced overpayments tied to fraud and misrepresentation
  • Lower operational and investigation spend
  • Less dependency on third-party data sources
  • Less churn caused by process friction